1. Order Processing Time

• All orders are processed within [3–5 business days].

• Custom or personalized orders may take longer to process, depending on their complexity—typically [10-90 business days].

• Orders are not processed or shipped on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer:

Please note: delivery times are estimates and not guaranteed.

3. Domestic & International Shipping

• We currently ship to North America for retail orders.

• International orders may be subject to customs duties, taxes, and import fees, which are the customer's responsibility.

4. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

5. Lost or Delayed Packages

If your package is lost or delayed beyond the estimated timeframe, please contact us at [your email address] and we’ll do our best to assist you.
Note: We are not responsible for delays caused by shipping carriers or customs.

6. Incorrect Shipping Information

Please double-check your shipping address before submitting your order. If you notice an error after ordering, contact us immediately. We cannot guarantee address changes once the order has been processed.

7. Local Pickup or Delivery (if applicable)

If you're local to [your area], we may offer free pickup or delivery options. These will be available at checkout if eligible.